ESSAY: Contemporary Issue Position Essay

Week 3 Contemporary Issue Position Essay

Choose a case from the AMA Journal of Ethics Case Index and take a position. For this assignment you will evaluate the ethical arguments for or against the issue. Identify the potential legal arguments (consider current federal guidelines), indicate any potential professional code conflicts you foresee, and support your position with an explanation of your own ethical/moral foundation.

In your 2-3 page paper:
Identify the issue and state your ethical position.
How might this scenario play out or impact you in your role as a nurse practitioner?
Defend your position with legal, ethical, and professional evidence.
As part of your position, propose strategies and solutions for addressing the issues.
What other ethical issues does this case bring to light, if any?
Support your position with at least one scholarly source (it may be your text). Be sure to cite the article you choose, use APA format, and include a title page and reference page. Below is the AMA Journal of Ethics Case.
Case and Commentary
Jun 2019
How Should Organizations Respond to Racism Against Health Care Workers?
Ann Marie Garran, PhD and Brian M. Rasmussen, PhD
Citation
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Abstract
This case and commentary considers how organizations should respond to overt racism expressed by patients. The article considers the nature and scope of organizations’ responsibilities to train both professional and nonprofessional staff and to enact zero-tolerance policies to address expressions of discrimination.
Case
Dr C, an African American, is in her final year of an internal medicine residency. She reports to the emergency department to examine a middle-aged white woman injured in a car accident. The patient appears in stable condition but likely requires further medical testing. In the midst of the examination, the patient blurts out, “Isn’t there another doctor who can do this? I’d rather have a white doctor.” Dr C, shocked but not surprised, asks the patient if she wants the examination to continue and the patient acquiesces. The patient mutters under her breath, “I guess this is the way the world is going.” Dr C pretends to ignore the comment and continues the examination. The attending staff physician is an older white male, well respected in the organization. He observes the interaction and stands by quietly, allowing the examination to be completed. Upon leaving the patient’s room, the discussion among clinicians focuses exclusively on which tests are to be ordered, leaving the matter of the patient’s remarks unaddressed.
Commentary
That racism exists in health care settings should surprise no one—it exists in all domains of contemporary life. What is surprising is just how little racism is formally addressed in medicine.1 Noting this neglect, Johnstone and Kanitsaki ask, “Why has racism per se tended to be poorly addressed as an ethical issue in health care ethics discourse?”2 That is a good question. We know, for instance, that there are long-standing discrepancies in health care outcomes based in part on racial discrimination. These findings are not just historical facts but reflect contemporary conditions.3 Also well documented are racial assaults faced by health care practitioners of color, whether they be physicians, nurses, or other staff.4 Although inequalities in access to health care services and inequalities in health outcomes deserve our utmost attention, it is racial assaults on health care staff that we wish to focus our attention on here—from an ethical perspective. We are particularly interested in exploring not only the ethical problems that emerge when health care workers are exposed to racial discrimination by patients they attempt to treat but also, importantly, the conditions under which these ethical issues can be optimally addressed.
Need for Organizational Responses
Not uncommonly, health care practitioners of color are subject to overtly racist behaviors by patients—for example, when an individual or family specifically requests a white clinician. As Paul-Emile et al argue,5 there are some reasonable motives for people to request someone other than the attending physician. Such requests may be rooted in religious dictates, gender preferences, or language barriers. For example, with respect to gender, we recognize that in the case of sexual assault it would be reasonable for a female patient to request a female physician. While some might be concerned that there is a slippery slope in determining what qualifies as reasonable, for the most part, a physician dealing with these kinds of requests is not burdened by the demand. The same cannot be said for the refusal of a patient to be treated by a clinician of color. In this case, the emotional harm experienced by the clinician should not be underestimated.6 When faced by a racist attack, an ethical conflict emerges for health care practitioners of color between the duty to provide care and the duty not to treat patients against their wishes and to do no harm. Indeed, in certain situations, there are also legal requirements to provide care.7 In this scenario with Dr C, the ethical dilemma was averted, technically speaking, because the patient consented to Dr C’s continuing the exam. Had the patient held firm in her refusal, the decision-making process of the physicians would first need to consider the medical condition of the patient and the necessary duty to provide care.5 But our interest here is the harm done to Dr C and the inaction of the staff physician. We wonder: What went through his mind when the patient made her request? What was his thinking as he walked away, offering no space for discussion or for Dr C to debrief? What prevented him from saying something directly to the patient? What prohibited him from engaging in a conversation with Dr C to elicit her experience of this encounter? What was Dr C to make of his silence? Is Dr C expected to manage her emotions on her own? If so, why is this expectation an acceptable one?
In addition to the harm done to Dr C by her mentors’ neglect is the harm done to her by the patient’s abuse, as is the case with other health care practitioners of color on the receiving end of racism.8 Indeed, there is a growing literature by health care practitioners that chronicles episodes of racial bias and discrimination and the emotional harm that they have experienced.9-11 Accordingly, Paul-Emile and colleagues have provided guidelines (in the form of a decision tree) for emergency department physicians to consider when presented with patients’ requests for reassignment based on race or ethnic background.5 The decision tree balances the duty to provide care to racist patients with recognition of the harm to targeted physicians by taking into account whether the patient is medically stable. However, the authors also state, “we believe that institutions should not accommodate patients in stable condition who persist with reassignment requests based on bigotry.”5 Similarly, Rakatansky argues that when “there is no imminent danger of patient harm, the HCW [health care worker] or institution may, and I believe should, deny requests that are based solely on bias and bigotry.”4 Although there does seem to be some acknowledgment of this phenomenon of discriminatory reassignment requests, institutional responses have been slow in coming.12
How Should Organizations Respond?
Bear in mind that reassignment requests based on bigotry pose an ethical dilemma that does not lead to black and white solutions. The question then arises, Does a focus on policy solutions to the exclusion of staff training and awareness put the cart before the horse? The need for organizational policies and guidelines is unequivocally necessary. But without an informed health care work force that is motivated to provide nondiscriminatory care, aware of—and sensitive to—the dynamics of racism in myriad settings, and fully capable of holding difficult (patient-clinician or collegial) conversations in the heat of the moment and in the coolness of reflection, policies of respect and zero tolerance are mere moral proclamations. Health care organizations need to define what zero tolerance means within the constraints of the duty to provide care. They must first move beyond the current state of discrimination against clinicians being an “open secret,”12 and they must acknowledge that reassignment requests motivated by bigotry are problematic and can, in fact, do harm. How these ethical dilemmas are addressed or resolved in real practice situations, though, has not been extensively researched.
Nevertheless, the question we can ask is this: What will it take to move beyond this current state of willful passivity or blatant disregard? Paul-Emile and colleagues present a convincing case for administrative and institutional duties in the face of expressions of racism.5 We concur with the authors that organizations must identify and prioritize action steps or risk losing talented staff members of color who refuse to be demeaned. It is critical that we acknowledge the full range of manifestations of racism in medicine rather than pretend that it does not exist. In addition to overt expressions of racism, so-called microaggressions recognize more subtle expressions of bias.13 A health care setting rife with microaggressions (ie, subtle slights and insults that serve to demean, marginalize, or otherize14) generates a profound sense of personal and professional invalidation among health care workers.10, 15 Microaggressions are quite common in the current sociopolitical climate, as are overt expressions of bias and discrimination.
What does it take to effectively work towards a nonracist health care workplace environment? The burden ought not to be placed solely on clinicians of color. We do know that health care practitioners of color are hesitant to report experiences of racial discrimination to their white supervisors or administrators.16 Can white people step up to the challenge? What gets in their way? There are multiple ways of understanding the resistance to stepping up. DiAngelo coined the phrase white fragility to describe
a state in which even a minimum amount of racial stress becomes intolerable, triggering a range of defensive moves. These moves include the outward display of emotions such as anger, fear, and guilt, and behaviors such as argumentation, silence, and leaving the stress-inducing situation. These behaviors, in turn, function to reinstate white racial equilibrium.17
Both microaggressions and white fragility leave a person of color in a state of disequilibrium, with nowhere to turn. The consequence of white fragility is that the wrong person has his or her needs met: the aggressor becomes the victim. For instance, in the case example, the staff physician may have felt the need to console, placate, or—at the very least—not offend the white patient, leaving Dr C to fend for herself. In view of these dynamics, Dudzinski suggests that white bioethicists “can step into white guilt and accept that grappling with it is an important part of the work we do.”18 Accordingly, health care administrators in their role as leaders must be at the forefront of raising awareness of and combatting white fragility.
Organizational leadership and support are key if institutions are to truly fulfill an antiracist mission, but that leadership and support require a firm commitment from all stakeholders in the organization.19 A desire to work towards eradicating racism in all its forms must underpin that commitment. Nonetheless, it is virtually useless to sponsor yearly cultural competence or diversity trainings, which do little, if anything, to address racism, power, and privilege on the interpersonal or institutional levels in the absence of concerted, ongoing organizational commitment. Given the ethical (and legal, in some cases) demands to provide care and not to treat patients against their wishes, zero-tolerance does not mean letting expressions of discrimination slide; rather, it means acknowledging what was said and addressing the racist behavior. What is required is the capacity, skill, and willingness to hold these difficult conversations and actually enforce, not just advertise, organizational policies.20
Alternative Responses to Dr C’s Case
Finally, returning to our case example, what could reasonably have been expected of the staff physician? There is a range of possible actions that he could have considered undertaking: gently, but firmly, describing to the patient Dr C’s talents and what constitutes unnecessary or intolerable behavior; offering to debrief with Dr C immediately following the incident; or seeking counsel from colleagues. Each of these actions would have required an awareness of what transpired and the skill for intervention, however unpleasant, clumsy, or awkward. Imagine how meaningful it would have been had the staff physician responded by checking in with Dr C about the overt racism she had experienced. The ethical problems of racism are not put to rest simply because we have addressed a circumscribed ethical dilemma. Knowing that there is enduring harm for clinicians of color, it is indeed time to get on the horse.

ANSWER

Contemporary Issue Position Essay

When it comes to racism against health care workers, organizations should have a zero-tolerance policy toward such instances, whether they are by patients or other staff members. Health care practitioners, especially those of color, are subject to racist acts and insinuations from patients who would instead be attended to by white clinicians (Garran & Rasmussen, 2019). The management and leadership should ensure that all their staff receives respectful treatment despite their ethnic descent.

Racism is a moral issue that has its foundation on the doctrine of either inferiority or superiority, dependent on the idea of color (Johnstone & Knitsaski, 2010). For example, in the mind of the patient in the journal, a white doctor would provide better health care services than the African-American doctor. The lack of a response from the clinician when the patient makes such remarks suggests that he holds the same opinion.

Acts of racism go against ethical standards in the health care profession (Nelson, Prasad & Hackman, 2015). Such actions defy the right for an individual to be different, consider themselves as different, and be regarded as different. Racists offer the assumption that being different is not acceptable.

Secondly, since all human beings biologically belong to the same species, everyone should be treated with dignity and accorded equal rights despite the color of their skin (Nelson et al., 2015). The patient in the case study should have granted the health care provider the same level of respect given to a white doctor.

Thirdly, realizing that every individual possesses equal faculties to attain the highest level of technical, economic, social, political, and intellectual development is crucial in developing the right attitude toward other human beings (Nelson et al., 2015). The patient’s notion that the health care provider was less qualified due to the color of her skin was a very misleading concept and should not be supported.

When it comes to treating racist patients, a potential professional code of conflict would be the dilemma faced by having to offer proper healthcare services despite the patient’s degrading remarks and assertions (Johstone & Kanitsaki, 2010). The battle to act professionally and ignore the patient’s comments would conflict with the health care provider’s feelings of hurt and resentment toward the patient. The health care provider might opt to serve their private interests before handling their official responsibilities to the patient.

Another conflict may be from dealing with racist colleagues, who may view their race as being superior to that of another colleague (Kelaher, Ferdinard & Paradies, 2014). The health care provider struggles with the decision on how to handle these instances of racism, without letting them affect her work, which would be quite a difficult scenario. It would be difficult for the offended individual to work alongside the other doctors and health care providers. They are eventually causing damage to relationships between the staff and deterioration in the quality of services offered. Racism in health care facilities and against health care workers should not receive any form of tolerance (Nelson et al., 2015). Instead, sensitization, education, and policies should be put in place to protect every human being despite the…