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ESSAY: Reassessment, Adjustment & Preparing for Change

“Change has a considerable psychological impact on the human mind. To the fearful it is threatening because it means that things may get worse. To the hopeful it is encouraging because things may get better. To the confident it is inspiring because the challenge exists to make things better.”
– King Whitney, Jr.

Whenever change occurs in organizations, families, or individuals, people react in different ways. People have a full spectrum of capacity to change, from highly resistant to change to enthusiastically embracing change and this capacity within each of us changes day-to-day. What change has occurred in your organization recently and what kinds of behavior did you observe from the individuals involved with the change?

ANSWER

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Reassessment, Adjustment and Preparing for Change

Changes in an organization occur due to technological developments, policy adjustments, as well as economic and socio-political developments. The changes adopted are mostly driven by a number of factors including the desire to provide quality products that generate maximum profits. Numerous changes have taken place at my place of work over the years. One of the recent adjustments that I have witnessed is improvement in the performance appraisal process.

Over the years, my organization has utilized the traditional performance appraisal methods which include ranking method, checklist approach and field review technique. Given the need to meet the needs of the modern workforce, the human resource department recently adopted modern appraisal methods, particularly psychological appraisals and Behaviourally Anchored Rating Scale (BARS). The former focuses on discovering the hidden employees’ potential by analysing the future performance rather than historical information of a worker (Plotnik & Haig, 2013). Qualified psychologists have been engaged to carry out in-depth interviews and psychological tests with the aim of identifying the emotional, and intellectual traits of the individual employees. BARS, on the other hand, brings out both the quantitative and qualitative benefits of the employees…

Following the adoption of the above performance appraisal methods, I have observed behaviour change, particularly with respect to my fellow employees who have been appraised using the two approaches. In particular, the attitude towards work has changed positively thanks to the adoption of a performance appraisal exercise that seeks to understand the emotional and psychological needs of workers. The relationship …

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