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Essay: Transforming nursing and healthcare through information technology


Assignment: Application: Adoption of New Technology Systems
As a nurse, you can have a great impact on the success or failure of the adoption of EHRs. It is important for nurses to understand their role as change agents and the ways they can influence others when addressing the challenges of changing to a drastically different way of doing things.

Everett Rogers, a pioneer in the field of the diffusion of innovations, identified five qualities that determine individual attitudes towards adopting new technology (2003). He theorized that individuals are concerned with:

Relative advantage: The individual adopting the new innovation must see how it will be an improvement over the old way of doing things.
Compatibility with existing values and practices: The adopter must understand how the new innovation aligns with current practices.
Simplicity: The adopter must believe he or she can easily master the new technology; the more difficult learning the new system appears, the greater the resistance that will occur.
Trialability: The adopter should have the opportunity to “play around’ with the new technology and explore its capabilities.
Observable results: The adopter must have evidence that the proposed innovation has been successful in other situations.
Note: You are not required to purchase Rogers’ book or pursue further information regarding his list of five qualities. The information provided here is sufficient to complete this Assignment. The full reference for Rogers’ work is provided below the due date on this page.

For this Assignment, you assume the role of a nurse facilitator in a small hospital in upstate New York. You have been part of a team preparing for the implementation of a new electronic health records system. Decisions as to the program that will be used have been finalized, and you are now tasked with preparing the nurses for the new system. There has been an undercurrent of resistance expressed by nurses, and you must respond to their concerns. You have a meeting scheduled with the nurses 1 week prior to the training on the new EHR system. Consider how you can use the five qualities outlined by Rogers (2003) to assist in preparing the nurses for the upcoming implementation.

To prepare

Review the Learning Resources this week about successful implementations of EHRs.
Consider how you would present the new EHR system to the nurses to win their approval.
Reflect on the five qualities outlined by Rogers. How would addressing each of those areas improve the likelihood of success?
By Day 7 of Week 6
Write a 3- to 5-page paper which includes the following:

Using Rogers’ (2003) theory as a foundation, outline how you would approach the meeting with the nurses. Be specific as to the types of information or activities you could provide to address each area and include how you would respond to resistance.
Analyze the role of nurses as change agents in facilitating the adoption of new technology.

ANSWER

Transforming Nursing and Healthcare through Information Technology
The adoption of the electronic health records (EHRs) is just one example of how the advancements in technology have impacted the health care continuum among other fields. The EHRs’ design and implementation has in many ways met the initial goal of improving the quality of care provided to the patients and their families while enhancing the efficiency of the providers (Hunt, Sproat & Kitzmiller, 2013). Indeed, this goal was so significant that the federal government enacted the HITECH Act to ensure that a proper legal framework for the proper utilization of technology by the health care facilities is in place (Friedman, Parrish & Ross, 2013).  Nurses play a critical role in the outcomes of a patient’s health care. An effective patient care is one that efficiently collects information about the….
An effectively designed information system affords the care providers an easy flow of information that is vital for the efficient process of documentation xxxxxxxxxxxxxxxx patient care revolves around the safety of the patients and the providers. Informatics plays an important role in ensuring this safety is achieved. The evolution of electronic documentation has seen the provision of the plan of care for patients included. Besides, technology enables effective communication between the xxxxxxxxxxxxxx which together improve the quality of care for the patients (Hunt et al., 2013).
Successful xxxxxxxxxxxxxxxx and technology in an organisation is not an easy task. It requires that the nurse leaders acquire important skills to ensure that all staffs in the facility relate to the xxxxxxxxxxxxx, strong leadership, the involvement of the staff that will use the technology in the design and execution, mandatory staff training influence the success of change xxxxxxxxxxxx leadership must develop guidelines that ensure strict adherence to timelines and budget (Huber, 2013). The nurses, txxxxxxxxxxxxxxx as they can readily serve as agents of change in the adoption of the new EHRs. As a nurse facilitator entrusted with the responsibility of preparing for the implementation of the new system in the Hospital in New York, I will utilize the 5 qualities presented by Everett Rodgers (2003) to diffuse any resistance from the nurses…

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