Organizational Environment – Case Study

Mini-Case # Company:

Your Name:

Date:

The task here is to use Frame Theory (Bolman & Deal) to diagnose the company.

What is the scenario (what is going on?).

What are some of the diagnostic clues that things are not optimal or signs of organizational dysfunction?

What is the balance among the four frames? This can be seen as the Problem. You can use the Table Graphic and change the font size, colors and capitalization on a particular frame to show its relative size (organizational emphasis):

A. Beginning Table:

Political	Structural
HR	Symbolic

B. Mini-Case Example:

POLITICAL	Structural
HR	Symbolic

Above, we have a visual record of the imbalance shown in one company. Simply emphasizing one frame over another by a particular company is not necessarily bad. However, if the imbalance results in some sort of trouble signs (Bad PR, Loss of $$; Loss of Good Will; Key employees leaving, lower stock value, etc.) then that is a different matter. You may want to use the Corporate Health O Meter © Rick Turner to show this graphically.

The company exhibiting serious trouble signs would be in the Unhealthy category.

Reframing: Now that we have the Dx (Diagnosis) for our corporate patient, what is the Rx (Prescription for better Organizational Health)? What is the Tx (Treatment) for Frame imbalance?

Extra:

Add a T.O.O. (Table of Organization): INSERT TABSmart Art Hierarchy

Extra, Extra: Add an A (before) and B (after, per your suggestion) communication pattern.

E.G.: Top Down; two-way; no way, etc.

CEO

Div Mgr

Sr. Mgr

Sr. Mgr

Sr. Mgr

Medium

Unhealthy

Healthy

2