Organizational Leadership and Interprofessional Team Development (C158)

Organizational Leadership and Interprofessional Team Development (C158)

Introduction

The healthcare sector operates within a complex framework characterized by unique economic practices, regulatory requirements, and quality standards that differ from traditional organizational environments. As a result, developing specialized leadership skills and fostering interprofessional teams is crucial for executives at all levels within the healthcare system (Ong, Koh, & Lim, 2019).

This paper explores how organizational leadership and the establishment of interprofessional teams contribute to effective patient-centered care. It presents a framework for understanding various leadership perspectives in healthcare while acknowledging regulatory and business demands that influence patient- and family-centered care. By employing systems theory and team development concepts, the paper proposes strategies to enhance individualized care, ensuring sustainability in a dynamic healthcare environment shaped by future trends, regulations, and evidence-based practices.

Analysis

Business Practices

Successful organizational leadership requires an understanding of how healthcare systems adapt to provide effective services for patients and staff. Business practices significantly impact patient- and family-centered care.

Recognizing the importance of personalized treatment is essential (Ong, Lim, Tan, Chan, & Lim, 2016). When care is centered around patients and their families, it leads to higher quality outcomes. Patients are more likely to recommend healthcare facilities when they feel valued, which also enhances job satisfaction among healthcare professionals.

High satisfaction levels among staff reduce turnover rates and foster positive working relationships, ultimately lowering training costs for new employees. However, the institution examined in this study lacks a robust patient-centered approach despite having effective policies in place (Blacker et al., 2016). Many safety protocols were developed by professionals without adequate input from patients or families, leading to high turnover rates possibly due to dissatisfaction among staff.

Regulatory Requirements

The complexity of the healthcare system has been exacerbated by increasing competition, technological advancements, staffing shortages, and stringent regulations. These factors contribute to a challenging environment that often neglects patient needs.

Regulatory requirements should serve as foundational principles rather than exceptions in enhancing patient- and family-centered care (Ong et al., 2016). There is a pressing need to reform outdated regulations that hinder efficient healthcare delivery. Implementing evidence-based practices can streamline processes and save substantial costs while ensuring high-quality care.

Reimbursement

With technological advancements providing access to vast information resources, patients can make informed decisions about their healthcare providers. Healthcare organizations must encourage transparency in reporting outcomes to improve service quality (Blacker et al., 2016).

Value-based reimbursement models emphasize patient involvement and satisfaction as critical components of care quality. These models have led to the establishment of accountable care organizations that prioritize patient-centered approaches. Although these changes may increase pressure on healthcare professionals, they ultimately aim to improve service efficiency while reducing revenue loss.

Healthcare systems should focus on the triple aim of enhancing patient satisfaction, reducing costs, and improving health outcomes. The shift toward value-based reimbursement is reshaping quality indicators in the medical field (Forsyth & Mason, 2017).

Patient- and Family-Centered Care Organizational Self-Assessment Tool

Mount Sinai Hospital

Founded in 1852, Mount Sinai Hospital is one of the largest teaching hospitals in the United States. Located in New York City with over 7,000 physicians and approximately 3,800 beds, it offers a wide range of services from primary care to specialized treatments (Joseph et al., 2019).

Mount Sinai is recognized for its commitment to diversity in healthcare practices. In 2018, it received accolades for promoting care for LGBTQ+ patients and establishing advocacy groups for women and individuals with disabilities. The hospital aims to integrate diversity and inclusion into its organizational culture while serving a diverse patient population.

Strengths

Mount Sinai Hospital excels in delivering empathetic, patient-centered care through its dedicated team of nurses, physicians, and support staff. The institution has a long-standing commitment to involving patients and their families in various aspects of care delivery (Ross, 2018). Patients participate in committees focused on safety and quality improvement initiatives.

The hospital emphasizes equal treatment for all patients while ensuring accessibility through interpreter services and support programs for underrepresented groups (Joseph et al., 2019). Healthcare professionals prioritize enhancing patients’ quality of life by respecting their preferences throughout their treatment journey.

Weaknesses

Despite its strengths, Mount Sinai Hospital faces challenges regarding patient engagement in goal-setting. Many patients—especially older adults—may hesitate to voice their needs or concerns due to fear of authority figures (Ross, 2018). This lack of open communication hinders accountability in delivering patient- and family-centered care.

Moreover, patients often do not actively participate in design processes or task forces aimed at improving care delivery. The hospital environment does not sufficiently support collaboration between patients’ families and interdisciplinary teams.

One Area of Improvement

To enhance patient- and family-centered care at Mount Sinai Hospital, it is essential to improve communication among all stakeholders involved in patient treatment. Patients must be well-informed about their care plans to alleviate anxiety and foster cooperation.

Effective coordination requires clear communication between healthcare providers and patients. Vulnerable populations such as older adults with multiple health issues particularly benefit from knowing whom to approach with questions or concerns (Forsyth & Mason, 2017).

Strategy to Increase Patient-Centeredness

To foster greater patient involvement at Mount Sinai Hospital, leadership should prioritize effective communication strategies that include both patients and their families. Healthcare professionals must stay informed about each other’s roles to provide cohesive care.

Patient- and family-centered approaches should be well-coordinated within the institution; otherwise, patients risk feeling lost amid fragmented services (Ross, 2018). Communication barriers must be addressed so that language differences do not impede access to necessary care (Joseph et al., 2019). Utilizing interpreters when needed will help ensure that all patients receive appropriate support throughout their treatment journey.

Systems Theory

Applying systems theory can enhance communication within Mount Sinai Hospital by emphasizing how information flows among all stakeholders rather than focusing solely on individual components. The hospital should function as an open system that effectively communicates with its environment to promote patient- and family-centeredness.

This approach requires the hospital to recognize its reliance on various resources—such as patients seeking care or suppliers providing necessary materials—and maintain effective communication channels with all stakeholders (Joseph et al., 2019).

By processing input from its environment effectively—through feedback mechanisms—the hospital can adjust its practices accordingly. This adaptability enables Mount Sinai Hospital to respond proactively to changes while maintaining equilibrium within its operations.

Financial Implications

Implementing change is crucial for organizational success but requires careful management of resources—including time and finances—as well as employee adaptation. Staff may experience dissatisfaction during transitions leading to turnover costs associated with recruiting new personnel (Ross, 2018).

Failure to manage change effectively can result in missed opportunities for improvement as well as increased operational expenses. Conversely, successful change management can lead to enhanced profitability by mitigating risks associated with poor communication practices.

Mount Sinai Hospital’s management should view change management as a strategy for reducing costs while fostering better communication across departments (Joseph et al., 2019). This proactive approach will facilitate the development of multidisciplinary teams focused on improving patient- and family-centered care through enhanced collaboration.

Evaluating the Effectiveness of the Strategy

To assess the success of implemented strategies at Mount Sinai Hospital, management should gather feedback from stakeholders regularly. Public relations officers can play a key role in collecting this information while evaluating both financial gains resulting from improved practices (Forsyth & Mason, 2017).

If no significant improvements are observed post-implementation, further adjustments should be made until satisfactory solutions are achieved. Continuous evaluation ensures that organizational practices remain aligned with evolving environmental demands.

Utilizing systems theory will aid Mount Sinai Hospital’s management in establishing effective feedback mechanisms that align communication strategies with stakeholder needs—ultimately enhancing overall service delivery.

Creation of a Multidisciplinary Team

To implement identified strategies effectively at Mount Sinai Hospital, forming a multidisciplinary team comprising nurses, specialists, hospital managers, physicians, and lab technicians is essential. Ensuring coordinated communication among these professionals will enhance patient care quality (Boamah et al., 2018).

By fostering collaboration across disciplines within the hospital setting—while maintaining clear lines of communication—healthcare providers can ensure seamless delivery of services tailored specifically toward meeting each patient’s unique needs.